CNN Newscast FAQs – CNN

How do I sign up for a CNN newsletter?
How do I unsubscribe from a CNN newsletter?
How do I update my email address?

Why is my newsletter late?

Please note that newsletters sometimes take longer than usual to arrive in your inbox. Although we press “send” at the same time every day, emails sometimes experience delays in your inbox. Other times, there may be unexpected news or technical delays that prevent us from sending our newsletter at the scheduled time. Thanks for your patience!

Where is my newsletter?

If you can’t see your email, follow these tips:

  • Search your inbox for the name of your newsletter. For example “CNN Nightcap” or “CNN 5 Things”.

Gmail users: Check your promotions tab. If you find our email there, here’s how to move our emails to your main tab:

If you’re on your phone, tap the 3 dots in the top left corner. Then press “Move to…” then “Primary”.

If you’re on a computer, return from email to your inbox. Then drag the email to your “Primary” tab.

Why is my newsletter in spam?

Adding us to your address book will help you get us out of your spam folder. Click here for detailed instructions on how to “allow” us to ensure we always end up in your inbox.

How do I sign up for a CNN newsletter?

You can browse CNN’s newsletters and sign up for free through this link.

How do I unsubscribe from a CNN newsletter?

To unsubscribe, scroll to the bottom of your newsletter. In the footer, you will see an “Unsubscribe” link (circled below). If you don’t see the footer, note that your inbox may have cut off the message. To view the full message, click the “View Full Message” link at the bottom of the email. The footer looks like this:

Once you click, you will be unsubscribed.

You can also easily manage all of your CNN newsletter subscriptions with a free CNN account. You can create a free account here. Go to your profile page to see what you subscribe to and easily add or remove newsletters.

How do I update my email address?

To change the email address associated with your CNN newsletter subscription, you will need to re-subscribe with your updated email address. To subscribe to a newsletter with an updated email address, visit this link.
To stop receiving the newsletter at a previous email address, you will need to unsubscribe from the newsletter. Click here to learn how to unsubscribe from a newsletter.

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